Thank you for your feedback dear Rodger. I’m truly sorry to hear that one of your candles arrived broken. As soon as you informed us, we promptly sent a replacement to make things right. I hope the new candle reached you in perfect condition and met your expectations.

If there’s anything else I can do to improve your experience, please don’t hesitate to let me know. Your satisfaction is very important to us, and I’d greatly appreciate it if you could consider updating your review to reflect the resolution. Thank you for giving us the opportunity to make things right!

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our candles and customer service. Your support means a lot to us, and we can’t wait to have you back for more in the future!